Collections
-
Hoodie Blankets
Wrap yourself in next-level warmth. Our hoodie blankets are the ultimate winter...
-
Winter Jackets
Stay warm, look great. The Warmth Edit is your go-to destination for...
-
Ladies Sleepwear
Soft, breathable two-piece sleepwear sets designed for cozy nights and lazy mornings....
-
Winter Onesies
Stay warm, cosy, and stylish all winter long in our ultra-soft plush...
-
Water Bottles
Stay warm from the inside out. Our soft, plush hot water bottles...
-
Winter Beanie & Gloves
Top off your winter outfit with something warm and stylish. Our beanies...
Best Sellers
-
SAVE 10%Plush Bear Hot Water Bottle
Regular price R 179.00Sale price R 179.00 Regular priceUnit price perR 199.0010% -
SAVE 10%Cozy Ladies Winter Boots
Regular price R 359.00Sale price R 359.00 Regular priceUnit price perR 399.0010% -
SAVE 4%Ladies Two-Piece Sleepwear Set
Regular price R 430.00Sale price R 430.00 Regular priceUnit price perR 450.004% -
SAVE 11%Ultra Plush Short Huggle Hoodie
Regular price R 399.00Sale price R 399.00 Regular priceUnit price perR 449.0011%
What South Africans Are Saying
Trusted by thousands for warmth, comfort, and quality
FAQ
How Long Does Shipping Take?
Standard shipping takes between 5-8 business days
What Is Your Return & Refund Policy?
Returns & Refunds
Cozy Collective
At Cozy Collective, we believe winter is meant to be felt — in warmth, comfort, and quiet moments that linger. Each piece is carefully chosen to bring that feeling into your everyday. If something isn’t quite right, we’ll do our best to make it right.
Returns
We accept return requests within 7 days of delivery.
To be eligible, items must be:
- Unused and unworn
- In their original condition
- Returned with all original packaging and tags intact
Due to the personal nature of our products, certain items cannot be returned once opened or used.
Exchanges
We gladly offer exchanges for:
- Incorrect sizing
- Items that arrive damaged or defective
If your item is not as expected, please contact us within 48 hours of delivery, including clear images so we can assist you promptly.
Refunds
Once your return has been received and inspected, you will be notified of the outcome.
If approved:
- Refunds will be processed to your original payment method
- Please allow 5–10 business days for the funds to reflect
Shipping costs are non-refundable.
Non-Returnable Items
For hygiene and quality assurance, the following items cannot be returned once used or opened:
- Socks
- Headwear (beanies, caps)
- Hoodie blankets or wearable items that show signs of use
Returns that do not meet our conditions may be declined.
A Note on Care
Our pieces are designed to be lived in — but not briefly borrowed. We reserve the right to refuse returns that show signs of wear or misuse.
Contact
For all return or refund enquiries, please reach out to us at:
cozycollective22@gmail.com
Thank you for choosing Cozy Collective — where warmth meets intention.
Do You Offer International Shipping?
We currently ship within South Africa only. We’re focused on delivering a reliable, cozy experience locally before expanding further.
How Can I Track My Order?
Once your order ships. You'll receive a tracking number via email. You can use this number to track your package on our website or the courier's tracking page.
What Payment Method Do You Accept?
We accept all major credit cards, debit cards, and secure online payment methods including Yoco